We, softwareXperts, are looking for qualified IT experts with a broad spectrum of know-how for our customers from different industries.

Our client is a global Gameplayer based on 85 locations.

• A varied and responsible area of responsibility in a successful family-run company with an international focus
• A permanent employment contract offers you planning security
• Role can be based in Wallau (Germany) or home-based with opportunities to travel to other branches.
• Flat hierarchies and an open-minded and dynamic team
• A collegial and results-oriented working atmosphere characterised by mutual appreciation, a high level of customer orientation and a hands-on mentality
• Opportunities for personal development 

• Superb understanding of all kind of IT Infrastructure and Network solutions and technologies
• Excellent organisational skills and the ability to handle multiple tasks simultaneously
• Strong communication and presentation skills 
• Strong collaboration and stakeholder management skills
• Team player with the ability to work effectively in multidisciplinary teams 
• Analytical thinking and problem-solving skills
• Fluent in English, skills in German desired

• Infrastructure Management: Benchmark IT Infrastructure (On-Prem/ Cloud) with latest market developments, develop a vision/ strategy, align key stakeholders and get things moving. Adjust if needed.
• Accountable for ensuring the continuous development and maintenance of the Citrix environment on a high performing level, overseeing application management on end devices within the company, and ensuring the smooth functioning of critical company systems at the infrastructure level – or find and develop alternatives to Citrix
• Security and Compliance. Support ISO and ISAE certifications and recertifications, and ensure security within ICT systems based on the recommendations of the Security Officer.
• Develop and maintain dashboards, act on results to improve 
• Service Support: The leader will ensure the provision of second-level support to end-users based on tickets assigned by the help desk department and proactive troubleshooting  locations.
• Budgeting and Resource Planning
• Constantly work to improve customer satisfaction
• Communication and Collaboration, win others support through strong communication and collaboration skills
• Leadership and Team Development of a team and ensure operational tasks get delivered